Accessibility Statement
Last updated: August 2026
966 Cars & Coaches is committed to making our website as accessible and easy to use as reasonably possible for all visitors.
We want everyone to be able to access information about our services, request a quote and make an enquiry regardless of the device or technology they use.
1. Our Approach
We aim to make 966cars.co.uk accessible and usable by as many people as possible.
We consider accessibility when developing and updating our website and aim to follow recognised accessibility principles and good web design practices.
This includes working towards:
- Clear and easy-to-understand content
- Logical page structures and headings
- Readable text
- Sufficient contrast between text and backgrounds
- Descriptive links and buttons
- Accessible forms where reasonably practicable
- Compatibility with commonly used browsers and devices
- Responsive design for desktop, tablet and mobile devices
2. Booking and Quote Forms
We aim to make our online booking and quote forms straightforward to use.
If you experience difficulty using an online form, you can contact us directly and we will do our best to assist you with your enquiry or booking.
3. Assistive Technologies
We aim to make our website compatible with commonly used assistive technologies, including screen readers and browser accessibility features, where reasonably practicable.
However, accessibility can vary depending on the device, browser, operating system and assistive technology being used.
4. Third-Party Services
Some features of our website may rely on third-party services, such as mapping, address search, analytics, payment or booking services.
We cannot guarantee the accessibility of third-party websites or services that we do not control.
Where possible, we will try to provide alternative ways to contact us or obtain the information or assistance you require.
5. Physical Accessibility
If you require information about the accessibility or suitability of a particular vehicle for your journey, please contact us before booking.
Depending on the vehicle required, we may be able to provide information regarding passenger capacity, luggage space and other accessibility requirements.
Vehicle suitability can vary, so customers should discuss specific requirements with us before making a booking.
6. Feedback and Assistance
We welcome feedback about the accessibility of our website and services.
If you experience difficulty accessing information, completing a booking or using any part of our website, please contact us and explain the problem.
We will make reasonable efforts to provide the information or assistance you require through an alternative method where possible.
7. Ongoing Improvements
We recognise that accessibility is an ongoing process.
As our website develops, we will continue to review its accessibility and make reasonable improvements where practical.
8. Contact Us
If you have an accessibility question, require information in an alternative format or need assistance making an enquiry or booking, please contact 966 Cars & Coaches using the contact details provided on our website.
966 Cars & Coaches
Hull, East Yorkshire
United Kingdom
Website: 966cars.co.uk